Our Warranty

Limited Lifetime Warranty
The Limited Lifetime Warranty applies to normal useful life in a typical multi-use environment unless specified as an exception. This warranty does not apply to damage caused by the carrier, alterations to product not expressly authorized by Blockhouse, nor to products considered to be of a consumable nature such as fabrics, foam and related products. It also does not apply to “Customer’s Own Material” (i.e. material supplied by the Customer that is not a standard Blockhouse product offering) used in the manufacture of Blockhouse products. Blockhouse does not warranty the matching of color, grain or texture, except to within commercially acceptable standards. A product will not be considered defective, and Blockhouse will not be obligated to replace it, if the product is subject to any of Blockhouse’s written planning, installation or user guides, and is not installed or used as recommended therein.

Rights & Warranties
The following Blockhouse product warranty applies to products manufactured by Blockhouse and/or distributed from our manufacturing site in York, Pennsylvania effective May 1, 2009. This warranty is given to the initial purchaser and is valid as long as the initial purchaser owns the product. The warranty, which runs from the date of manufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. If a product is defective, and if written notice of the defect is given to Blockhouse within the applicable warranty period, Blockhouse at its option will either repair or replace the defective product with a comparable component or product.

EXCEPT AS STATED ABOVE, BLOCKHOUSE MAKES NO EXPRESS OR IMPLIED WARRANTIES AS TO ANY PRODUCT AND IN PARTICULAR MAKES NO WARRANTY OF FITNESS FOR ANY PARTICULAR USE. AT BLOCKHOUSE’S OPTION, PRODUCT REPAIR REPLACEMENT IS THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY AND ALL PRODUCT DEFECTS..

Blockhouse will not be liable for consequential, economic, or incidental damages arising from any product defects.

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